1. Responding to Internationalization
1971-
(3) Expanding into Overseas Markets
- 1966
- DENSO's first overseas office was established in Chicago, USA, in 1966. Following this, we ambitiously expanded our sales network in the United States and established new production bases in Asia to comply with localization regulations.
Today, DENSO operates as a global enterprise in major markets around the world. Achieving this status required years of struggle in various regions, but our focus on overseas markets began very early, even when our corporate strength was still developing.
- Deep DiveBackground for Overseas Expansion
- In the 1960s, the domestic market was dominated by overwhelmingly strong competitors such as Mitsubishi and Hitachi, making it difficult for our company to expand its market share. The management at the time was convinced that the only way to compete with these formidable rivals was to increase volume through exports, thereby reducing costs.
Regarding exports, our technical cooperation agreement with Robert Bosch GmbH imposed restrictions on exports to countries where Bosch had operations. The situation changed in 1963 when we renewed our ten-year partnership with Bosch. Through negotiations during the contract renewal, we succeeded in significantly easing these export restrictions.
Anticipating these changes, we had already taken proactive steps by establishing a small “Export Section” at our headquarters the previous year. We began by supplying spare parts for exported Japanese cars.
Our initial overseas ventures targeted the largest automotive market, the United States, and the Asia-Pacific region, where Japanese cars were dominant.
Our first overseas office was established in Chicago, USA, in 1966. At that time, Japanese products were still perceived as “cheap and poor quality.”
Despite this unfavorable situation, our management's strong resolve led to the establishment of the office. With deepening ties with Robert Bosch GmbH, our executives were increasingly eager for our company to gain recognition in overseas markets and hoped to achieve direct transactions with U.S. car manufacturers.
In the U.S. market, the renewal of the partnership agreement with Robert Bosch GmbH in 1963 made it possible to export directly through our local subsidiary. Although direct delivery to the Big Three automakers was still more of a dream than a concrete plan, our executives laid the groundwork for future substantial exports.
Following the Chicago office, we sequentially opened branches in Los Angeles, Detroit, and New York. In 1971, we established our first overseas subsidiary, “Nippondenso of Los Angeles” (now DENSO Products and Service Americas), marking the beginning of our car air conditioning exports.
By the late 1970s, we actively expanded our distribution channels beyond car dealerships to include repair shops, parts dealers, retail stores, and gas stations in the U.S.
Another crucial mission of our U.S. operations was to accumulate the experience and know-how necessary for managing overseas enterprises in anticipation of a future era of significant international business expansion.
- Deep DiveEstablishing an Overseas Sales Network
- Based on DENSO Principles for Open System formulated in 1964, we developed a five-year plan aimed at setting up overseas offices and organizing a sales network. This policy was further concretized in New DENSO Principles for Open System of 1966, with the goal of “establishing a robust independent sales mechanism for both domestic sales and exports.” The opening of the Chicago office in 1966 was a result of these clear company policies and thorough preliminary research and preparation.
Our overseas business in the Asia-Pacific region began with the establishment of production companies in Thailand (Nippondenso Thailand) and Australia (Nippondenso Australia) in 1972.
Although production in this region was still limited to knock-down assembly, Japanese automakers had already started local production early on. As the automotive manufacturing industry took root, local governments began implementing “localization regulations” that required the local procurement of automotive parts. The aim was to enhance the added value of local production, rather than merely continuing with assembly operations.
In this context, we received requests from automakers to establish a local presence, leading us to decide to enter the Thai market.
Despite it being the 1970s, the investment climate was cautious due to the remaining political instability. Additionally, the Thai automotive market was still small, with annual sales only in the tens of thousands, raising concerns about the viability of local production. Furthermore, regulations mandated that a majority shareholding had to be held by local capital, making it challenging to find reliable partners. Attractive conditions were scarce. Our entry into Thailand was a bold decision made amidst these circumstances.
- Deep DiveDecision to Enter Thailand
- Despite the lack of attractive conditions, thorough deliberation led our management to decide to enter the Thai market in response to requests from automakers. Our company held the belief that “we have been supported by Europe and America until now; from here on, we should aid developing countries. It is not just about making a profit.” This philosophy was cited as one of the major factors behind the decision to expand into Thailand.
- Deep DiveSignificance of Establishing the Thailand Production Company
- The establishment of Nippondenso Thailand in 1972 marked the beginning of a new era with two significant implications.
First Significance: It was our company's first full-fledged overseas production facility, even though it started with knock-down assembly. In Thailand, where the infrastructure for the parts industry was still underdeveloped, our company became the first parts manufacturer to produce electrical components and other products. This pioneering experience provided a foundation for subsequent factory expansions in Indonesia, the Philippines, and Malaysia.
Second Significance: It was our company's first joint venture. The partnership in Thailand was supported by strong personal ties and mutual trust between our top management and local capital. Through this experience, we learned that trust with partners is an indispensable foundation for managing joint ventures abroad. This lesson continues to be vital in our global operations today.
Following Thailand, we established production and sales companies in Australia and later in the Philippines, Indonesia, and Malaysia by the mid-1980s.