Procurement

North America Supplier Quality Assurance Manual (SQAM)

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I. Introduction and General Information

  1. Introduction to the DENSO Supplier Quality Assurance Manual (SQAM)

  2. DENSO Site Safety and Security Guidelines for Visiting Suppliers

  3. Supplier Use of Workers for Temporary Service at DENSO

  4. Fundamental requirements

  5. Understanding the organization and it's context

  6. Quality Management Systems

  7. Management Review

  8. Organizational roles, responsibilities and authorities

  9. Internal Audits

  10. Supplier Quality Performance Monitoring System

  11. Supplier Quality Assurance Contacts
    FORMS
    Supplier Contact List Form

  12. New Supplier Evaluation
    FORMS
    New Supplier Assessment

  13. Continuous Improvement

  14. Review of Products and Services Requirements with Supplier

II. Quality Assurance in Pre-Mass Production

  1. Notification of Quality Assurance Requirements (NQAR)
    FORMS
    NQAR Form

  2. New Product Development Planning
    FORMS
    QAS TPR – New Product Development Plan Form

  3. Process Capability Requirements

  4. PFMEA

  5. QA Network
    FORMS
    QA Network Evaluation

  6. Measurement Systems Analysis (MSA)

  7. Control Plans

  8. PPAP Initial Sample Submission
    FORMS
    Initial Sample Inspection Report

  9. Lot Identification and Traceability
    FORMS
    Lot identification and traceability information sheet

  10. Design and development process

  11. Early Stage Control for Mass Production Ramp-Up
    FORMS
    ESC Forms

  12. Supplier Mass Production Readiness Review
    FORMS
    Supplier Mass Production Readiness Check Sheet

  13. Mass Production Approval

  14. Supplier Capacity Verification
    FORMS
    Capacity Verification Form

  15. Production Quality Evidence

III. Quality Assurance Trials and Mass Production

  1. Product Shipment Notification – Stratification Control Process
    FORMS
    Stratification Control Sheet

  2. Deviation Request/Reply
    FORMS
    Deviation Request Reply Sheet

  3. Boundary, Master and Material Samples
    FORMS
    Boundary, Master and Material Sample Form

  4. Control of changes

  5. Process and Design Change Request
    FORMS
    PECR Request Form
    DCR Form from Supplier
    VA-VE Proposal Quote Worksheet

  6. Rework and Repair Procedure

  7. Troubleshooting and Abnormalities

  8. Non-Conforming Product Communication and Corrective Action Process
    FORMS
    Corrective Action Forms (QFAS/FCAR/PCAR)

  9. Record Retention

IV. Other Requirements

  1. Special Section for Materials Only Suppliers 

  2. Substance of Concern (SOC) Requirements

  3. Non-dimensional Product & Sub-Material Requirements

  4. Functional Safety ISO26262

  5. Product Cybersecurity (ISO/SAE 21434)

  6. Product Security Incident Response Team (P-SIRT)

  7. Documented information

  8. Contingency Plans

  9. Supplier Control and Monitoring

V. Additional Information

  1. Glossary

  2. Revision Log

  3. Bibliography