Macarena Iglesias: Unlocking the Potential of Connections Between People and Machines

DENSO SISTEMAS TÉRMICOS ESPAÑA (DTSP), headquartered in Vigo, Spain, has operated successfully since 2004. The company specializes in producing and selling car air conditioners, heaters, and engine cooling modules for European car manufacturers.

As the Head of Manufacturing at DTSP, Macarena plays a crucial role in overseeing production planning, managing all production areas, promoting lean manufacturing and a safety-first culture, and driving product and process modifications to meet and exceed customer demands.

A few years ago, a situation arose due to an error made by a colleague in the Logistics department. As a response, all departments, including Logistics, Productions, Quality, Process Technology, TIE, and Maintenance, came together to address the issue and prevent any negative impact on our customers. Instead of focusing on assigning blame, we dedicated our efforts to finding a solution and ensuring the best outcome for our customers. I feel like an integral part of the team, where I can use my leadership skills and positive energy to drive the team towards success. Collaboration is our strength as we work together as a team and respect the different work approaches of diverse people in diverse circumstances.

In our recent initiatives, we have been committed to the reutilization of materials, mainly focusing on recycling and repurposing plastics and oil. Additionally, we prioritize resource optimization by implementing automated processes and standardization practices aimed at improving overall efficiency. The potential for encountering new quality issues or creating a negative atmosphere among the direct labor associates is a concern due to the difficulties in effectively communicating the need for resource reduction. This is also one of the most critical challenges I encounter, as I need to effectively manage and improve the budget while ensuring the commitment of all our people. How significant is this challenge to me? It is what keeps my commitment level at 200%.

At DTSP, we prioritize our customers and encourage every person to contribute to the company's goals with their projects and ideas. In my current role, it’s essential to have communication skills and a problem-solving mindset. Ensure that you meet the needs of our customers by delivering the right quantities, maintaining appropriate timelines, and upholding high-quality standards, all while effectively managing costs.

Completing a goal when resources are lacking presents one of the toughest challenges. At such times, it is essential to set a strong example by staying motivated, fostering creativity, and approaching all situations with a positive and proactive mindset. I always encourage my team to share ideas and collaborate to achieve results, leading by example and maintaining high motivation. Ultimately, our aim is to support both associates' and the company's excellent health.

I enjoy working continuously with different people and technology challenges, and I take pride in being a part of the large DENSO global family. I appreciate the opportunities that DENSO provides for professional and personal development, leveraging the contributions of all team members to achieve the company's objectives.