Life Insurance, Short- and Long-term Disability, and Family Medical Leave Act (FMLA)
Sun Life: Life, Disability, and FMLA Administrator
Effective January 1, 2026 DENSO's life, disability, and FMLA benefits are administered by Sun Life. Below are a few resources to learn about this vendor and how to navigate their system. If you need assistance with a claim, call the dedicated DENSO support line at 833-576-5146 Monday through Friday, 8AM to 8PM ET. You can also access your claims information at sunlife.com/account. There is no mobile app for Sun Life, however their website is mobile friendly.
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Link to Sun Life's Sun Connect Absence Management Site
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Video: How to Register for a Sun Life Account
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Sun Life Member Learning Center
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What to Expect During a Leave of Absence
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Sun Life: Account Registration (English)
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Sun Life: Account Registration (Spanish)
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Sun Life: Why Create a Sun Life Account? (English)
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Sun Life: Why Create a Sun Life Account? (Spanish)
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Sun Life: How to Submit a New FMLA or Disability Claim (English)
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Sun Life: How to Submit a New FMLA or Disability Claim (Spanish)
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Sun Life: How to Submit Evidence of Insurability (EOI) Form (English)
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Sun Life: How to Submit Evidence of Insurability (EOI) Form (Spanish)
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Sun Life: How to Submit a Life Insurance Claim (English)
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Flyer: How to File Your Claim Online
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Article: How to Report Intermittent Leave Online
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Article: How to Update Your Return to Work Date Online
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Video: Sun Life Absence and Disability Claims Experience
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Sun Life: How to File a Waiver of Premium Claim
Resources for Associates
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About the Family and Medical Leave Act
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Quick Guide on Intermittent Leave for baby bonding
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Assist America: global travel assistance from Sun Life
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Wellthy: end of life planning support from Sun Life
Leader Resources for FMLA and Disability
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How to Report Time for an Employee's Intermittent Leave
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How to Update an Employee's Return to Work Date
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Member Online Claims
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How to Register for an Account (Supervisors and Associates)
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FAQ on Absences and Disability
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What to Expect During a Leave of Absence
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Supervisor Training Session - Walkthrough Sun Life System
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Supervisor Training Deck