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Benefits Forms & Resources

Benefitsolver

DENSO uses Benefitsolver (myDENSObenefits.com) as our online benefits administration platform. This is home to your personal benefits information, HSA/FSAs, beneficiaries, dependents, elections for Open Enrollment, PTO cash out elections, and where you make changes to your benefits or dependents.

Newsletter: On the Road with DENSO Benefits

The NA Regional Benefits team produces a bi-monthly newsletter with announcements, tips, reminders, and highlights of each of our benefit vendors. Newsletters are posted on the NA DENSO portal and shared with leaders. Ask your supervisor for the latest issue or download each edition here.

Benefit Questions?

The rules, requirements, and options in your benefits package can seem overwhelming or hard to understand. There are several resources available to guide you in navigating your DENSO benefits.

DENSO Benefits Helpline:  Managed by Benefit Advocates, this helpline can help make navigating your benefits much easier.  The advocates know DENSO's benefit plans and are experts in the healthcare field.  The DENSO Benefits Helpline should be your first point of contact if you have any DENSO benefit questions.  Call toll-free at 855-311-2115 or email at denso@benefitadvocates.net.

HRBP (Human Resource Business Partner):  Your local HRBPs are points of contact for all things HR at DENSO.  They can provide assistance with enrollment and answer general questions about your benefits.

Health Partners, Vendors, and Program Administrators:  You can always contact the benefit vendors directly if you have questions. The DENSO Benefit Vendor list and contact information is available below.

Vendors, Health Partner, or Program Administrator  Benefit  Phone Number  Website or Email
 2nd.MD  Medical second opinion  866-887-0719  2nd.md/denso
 The Standard (formerly Allstate)

 Voluntary Critical Illness and   Voluntary Accident Insurance
 Voluntary Hospital Indemnity

 800-521-3535  allstatevoluntary.com/denso
 TELUS Health (Formerly Behavioral Health Systems   (BHS) )
  • Employee Assistance Program   
  • Mental Health/Substance Abuse (ExpressWay, OpenRoad, MainStreet only)
 800-245-1150  behavioralhealthsystems.com
 DENSO Benefits Helpline (through Benefit Advocates)  DENSO Benefits Helpline  855-311-2115  Email:   denso@benefitadvocates.net
 Carrum Health  Surgical Coordination   Program  888-855-7806  carrumhealth.com
 Cylinder  Digestive Health Program  833-336-9488  go.cylinderhealth.com/DENSO
 Delta Dental of TN  Dental Insurance  800-223-3104  deltadentaltn.com
 Empower Retirement  401(k) Record keeper  888-411-4015  empowermyretirement.com
 Health by Design (HbD)  Healthy Horizons / Health   Coaches  866-996-2155  densohealthyhorizons.com
 Hinge Health  Acute and Chronic Pain   Management Program  855-902-2777  hingehealth.com/DENSO
 Identity Force  Identity Theft Protection  877-694-3367  identityforce.com
 MetLife Legal Plans

 Legal Support Plan

800-821-6400  members.legalplans.com
 MyChoice Accounts  Health Care & Day Care FSA;
 Health Savings Account (HSA) Administration
 888-305-6975  MyChoice mobile app; 
myDENSObenefits.com
 MyDENSObenefits Service Center  Enrollment support 888-305-6975  myDENSObenefits.com
 Noom  Weight Loss Support  N/A  go.noom.com/denso
 Optum Rx  Pharmacy Benefit Manager   844-898-8636  optumrx.com
 Sun Life  Short-term and Long-term Disability; Basic Life & AD&D; Optional life insurance  866-806-3619  Sunlife.com/account
 Reliance Matrix (open 2025 STD claims only)  Disability/FMLA
 800-866-2301
 matrixabsence.com
 Life Insurance
 Hospital Indemnity
 800-351-7500  reliancestandard.com
 Superior Vision by MetLife  Vision Insurance  833-393-5433  mybenefits.metlife.com
 Surest  DENSO Medical Plan Option  866-683-6440  surest.com
 Teladoc Health

 Diabetes & Hypertension   Condition Management   Program

 800-945-4355  teladochealth.com
 UnitedHealthcare (UHC)  Medical Plan Administrator for ExpressWay, OpenRoad, &   MainStreet plans  844-749-7834  myuhc.com
 for new hires: whyuch.com/denso