U.S. Benefits Portal

Open Enrollment for 2025 Benefits is Closed.
Optum Rx, UHC, and Surest will send welcome packets to your home address in December. This will include your new insurance ID card(s). After 1/1/2025 you can register for accounts at myuhc.com, optumrx.com and Surest.com (if applicable).

Before the new plan takes effect on 1/1/2025, you are able to use the following resources. Contact information may change after January 1.

Transition of Care (TOC)
UHC offers a service called Transition of Care for new UHC members. This service is for those who are currently receiving treatment for specific medical conditions with a provider or facility who will be out-of-network after the new plan effective date of 1/1/2025. If approved, it allows a limited-time extension of in-network rates for the duration of the treatment or until a transfer to an in-network health care professional can safely be arranged. Associates must apply for this service, and applications can be submitted starting 1/1/2025 and no later than 3/1/2025. Do not submit applications before 1/1/2025. Coverage is for specific medical conditions only, and a separate request must be submitted for each condition. View the FAQ and flyer/applications below.

• Transition of Care FAQ
• Transition of Care Flyer and Application for MainStreet, OpenRoad, and ExpressWay Enrollees
• Transition of Care Flyer and Application for Surest Enrollees

If you have questions about the TOC service, call the UHC help line at 844-749-7834 after 1/1/2025.

Open Enrollment Appeal Process
Mistakes happen! If you find a mistake in your elections, talk to your HRBP and complete the Enrollment Inquiry form and gather documentation to explain the error. This must be completed by 12/15/2024, per IRS and Plan Document regulations. If the mistake is on the IRS list of correctable items, DENSO may be able to make the change. 

2025 Optum Rx Formulary
The 2025 Optum Rx Formulary are provided below. You may receive a letter from Optum Rx regarding your current medications and potential changes to the formulary. Refer to these documents for more information.

• 2025 Select Formulary: ORx_HT Select Formulary Exclude WL Jan 2025
• 2025 Preventive Medications: ORx_HT Select_Preventive List Jan 2025
• Preventive Care Medications: ORx_HT January 2025 HCR Drug List
• Prior Authorization Select Formulary: ORx_HT January 2025 UM PA Drug Lists_Select
• Quantity Limits Select Formulary: ORx_HT January 2025 UM QL Drug Lists__Select
• Step Therapy Select Formulary: ORx_HT January 2025 UM ST Drug Lists__Select

2024 benefits are effective January 1, 2024 through December 31, 2024.

Visit myDENSObenefits.com to enroll in New Hire benefits, make changes to your existing benefits due to a qualifying mid-year life event, adjust your individual HSA contribution, as well as change your beneficiaries for life insurance and voluntary plans for 2024. 

For 2025 benefits, view the 2025 Benefits section on this page. 2025 benefits begin January 1, 2025.

DENSO associates are able to view Blue Cross Blue Shield of Michigan (BCBSM) claim history for two years after the BCBS plan closes after 1/1/2025.

• View or download previous claims at bcbsm.com or the Blue Cross mobile app.
• If you have questions after the BCBSM plan closes, call 888-605-2563.