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DENSO Benefits News

Focus on Benefits

Monthly Health Focus: Preventive Care in the New Year

Each month, your Regional Benefits team will update this section with timely, useful tools and support. In January, our focus is on preventive care and how taking steps now can help your health in the future.

UnitedHealthcare Resources
Video: Understanding Preventive Care (En)
Video: Understanding Preventive Care (Sp)
Website: Understanding Cervical Cancer
Tool: Preventive Care Checklist
Flyer: Health Tip Flyer: Preventive Care (En)
Flyer: Health Tip Flyer: Preventive Care (Sp)
Website: How to Find a Primary Care Doctor

DENSO Family Health Center Resources
Webinar library: Stretch Break
Webinar Library: Refresh with Self Care

2nd.MD Resources

Webinar: Navigating Cancer 1/23/2025 (Register Here)

Webinar Library: Preparing your Whole Body for the New Year - Mental Health and Nutrition

 

BHS Resources
Webinar Library: Shine Your Light - Finding Your Inner Glow (Available Jan 21)

  BHS Monthly Newsletter

 

Other Benefit Vendor Resources
Noom for Weight Loss Support

Hinge Health: Women's Pelvic Health program available now

  Empower Webinar: Building a Foundation of Financial Wellness (1/22, 1/23, and 1/29 times available)

2025 Benefits

New medical benefit vendor and pharmacy administrators are effective 1/1/2025.
DENSO welcomes United Healthcare, Optum Rx, and Surest in 2025! Welcome packets were sent to your home address in December. These included your new insurance ID card(s). If you did not receive your new ID cards, contact Member Services at 844-749-7834 and make sure your home address is up to date in Oracle.

Register for a HealthSafe ID account at myuhc.com, optumrx.com, or Surest.com (if applicable). Use the member ID on your ID card, or Social Security Number if prompted for your identification number. Your single HealthSafe ID gives you access to each of these sites. If you have issues registering for a HealthSafe ID, call the tech support number at 1-877-844-4999.

The following resources are available to support you.

VENDOR CONTACT OTHER RESOURCES
DENSO DENSO Benefits Help Line 855-311-2115 Email at denso@benefitadvocates.net

UHC Member Services Phone Line 844-749-7834 Call to talk about your personal situation with a UHC expert
Website (New Hires) whyuch.com/denso For IT support with myuhc.com or HealthSafe IDs call 1-877-844-4999
Website (Current Members) myuhc.com

Optum Rx Member Services Phone Line: 844-898-8636 View the 2024 Formulary
Website: welcome/optumrx.com/denso 2025 Formulary is provided below

Surest Member Services Phone Line: 866-683-6440 Download the app using your preferred app store
Website (new Hires) britehr.app/DENSO-2025
Website (to register or login) benefits.surest.com

Transition of Care (TOC)

UHC offers a service called Transition of Care for new UHC members. This service is for those who were currently receiving treatment for specific medical conditions with a provider or facility who is now out-of-network after the new plan effective date of 1/1/2025. If approved, it allows a limited-time extension of in-network rates for the duration of the treatment or until a transfer to an in-network health care professional can safely be arranged. Associates must apply for this service, and applications can be submitted starting 1/1/2025 and no later than 3/1/2025. Coverage is for specific medical conditions only, and a separate request must be submitted for each condition. View the FAQ and flyer/applications below.
Transition of Care FAQ
Transition of Care Flyer and Application for MainStreet, OpenRoad, and ExpressWay Enrollees
Transition of Care Flyer and Application for Surest Enrollees

If you have questions about the TOC service, call the UHC help line at 844-749-7834.

2025 Optum Rx Formulary
The 2025 Optum Rx Formulary are provided below. You may receive a letter from Optum Rx regarding your current medications and potential changes to the formulary. Refer to these documents for more information.
2025 Select Formulary: ORx_HT Select Formulary Exclude WL Jan 2025
2025 Preventive Medications: ORx_HT Select_Preventive List Jan 2025
Preventive Care Medications: ORx_HT January 2025 HCR Drug List
Prior Authorization Select Formulary: ORx_HT January 2025 UM PA Drug Lists_Select
Quantity Limits Select Formulary: ORx_HT January 2025 UM QL Drug Lists__Select
Step Therapy Select Formulary: ORx_HT January 2025 UM ST Drug Lists__Select


2024 Benefits

2024 benefits are effective January 1, 2024 through December 31, 2024. 2025 benefits began January 1, 2025.

DENSO associates are able to view Blue Cross Blue Shield of Michigan (BCBSM) claim history for two years after the BCBS plan closes after 12/31/2024.

  • View or download previous claims at bcbsm.com or the Blue Cross mobile app.
  • If you have questions after the BCBSM plan closes, call 888-605-2563.

2025 Benefit Videos

Watch this video to learn about our 2025 Benefits:
2025 Benefits Overview: (English, Spanish, Burmese)

Our Benefits Administration system is called Benefitsolver. Watch this video to learn all about it!
Introduction to Benefitsolver (English, Spanish, Burmese)

Health Care Journeys Video


How a Health Plan Works


UHC Digital Tools

Transparency in Coverage

Transparency in Coverage Final Rule Fact Sheet (CMS-9915-F)

According to the Federal Government's Transparency in Coverage rule, plans and issuers must make public machine-readable files (MRF) containing certain pricing information. Health plan price transparency helps consumers know the cost of a covered item or service before receiving care.  More requirements will go into effect starting on January 1, 2023 and January 1, 2024 which will provide additional access to pricing information and enhance consumers' ability to shop for the health care that best meets their needs.

 

DENSO Blue Cross Blue Shield Plan
Paste this link into your browser to access - https://bcbsm.sapphiremrfhub.com/tocs/current/denso_international_am_inc

DEPA UnitedHealthcare Plan