Please read the following before making an inquiry by e-mail.
On receiving your inquiry, an e-mail notifying receipt will be automatically sent to your e-mail address.
If you have not received the Receipt Confirmation Mail, your inquiry may not have been accepted into our system. If this is the case, please confirm the content of your inquiry and send it to us again.
About the handling of personal information
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Points to be noticed concerning the answer from our company.
- Depending on the nature of your inquiry, your reply may be sent by postal mail, phone or facsimile. Please understand that in such cases, we will reprint or use the information you have provided us.
- All replies are prepared with the intention of answering your specific inquiry. The content of our replies should not, in whole or in part, be used for other purposes or disclosed to third parties without approval from DENSO.
- Although the sections in charge will endeavor to answer your inquiries or suggestions as soon as possible, some inquiries may require some time and we do not guarantee to answer all the requests. Please understand that inquiries received on Saturdays, Sundays, national holidays, year-end through New Year holidays and summer holidays will be addressed from the following business day.