Data compilation FY2022 (Social report)

We have carried out a renewal of our corporate webpage so that the customers who use our products can receive answers to their questions in an accurate and consistent manner and at a time that best suits them. As a result, the ratio of customers being able to resolve issues on their own has increased significantly, and the total number of customer inquiries in fiscal 2022 decreased compared with the previous fiscal year.

Execution rate: 100% (Note: Requested participation of roughly 1,900 main foreign and domestic suppliers)

Survey response rate: 100% (roughly 5,000 foreign and domestic suppliers)

(millions of yen)

*1 Held online in order to prevent the spread of COVID-19

Percentage of contract workers

Fiscal 2022: 16.08% (sum of temporary employees and dispatched employees)

*1　Total number of Directors and Auditors

*1 Including students of the DENSO Technical College
*2 Mid-career employment workers
*3 Permanent employees who have shifted from temporary employees

Employee Engagement Survey

Every year, we implement an engagement survey (called the Frontline Capabilities survey), targeting our entire employee base of roughly 50,000 employees.

* Work engagement: Sense of fulfillment and connection to the workplace and DENSO as a whole. Work engagement is measured based on replies to four specific questions.

To obtain our ideal human resources, we are striving to promote even more awareness of the roles demanded at each career turning point, while at the same time solidifying roles by putting this awareness promotion into practice in the workplace.

*1:Total of DENSO Corporation, DENSO TAIYO Co., Ltd.　and DENSO Blossom Co., Ltd. The figures in ( )represent employment ratios of persons with disabilities.
*2:Total employed by DENSO Corporation and assigned from overseas Group companies

Target personnel: Plant managers, division managers, and section managers

*1 Up to fiscal 2019: Directors, Audit & Supervisory Board members, executive directors, and senior executive directors. From fiscal 2020 onward: Directors, Audit & Supervisory Board members, and senior executive officers

In fiscal 2022, with a focused on preventing serious accidents, fires, and explosions and reducing the number of “Grade 1 accidents” involving moving parts of machinery and heavy objects, we offered safety-related communication provided by heads of each department and promoted safety-related activities in which all employees participated, including activities to strengthen disaster prevention through hands-on training involving the handling of abnormalities and explosion and fire prevention maintenance centered on high-risk equipment. With regard to domestic Group companies, certain safety-related targets were not reached due to an increase in the number of accidents. The results of an analysis on the factors that led to said accidents showed that there was a particularly high number of accidents regarding employees getting parts of their bodies stuck in the operating parts of production equipment. To that end, we implemented specialized training activities emphasizing the dangers of touching moving objects of machinery, and we will continue such activities on an ongoing basis with a view to preventing future accidents.

Data Coverage : 67% (102 Companies out of 153 consolidated subsidiaries and manufacturing companies)
* Worsening ratio due in part to the increase in the number of Group companies

* Includes temporary employees

In addition to training by rank-based education, we also implement educational activities by job type for employees engaged in specific work and hazardous work.

Acquisition of ISO 45001 certification: 33 locations
Acquisition rate: 40%
(As of March 31, 2022)

The “Lifestyle Score” is a DENSO-original index that provides a score of employees’ lifestyles based on the results of regular health examinations. The Companywide average Lifestyle Score is managed as a Company target and has been assessed twice a year since fiscal 2018.

*1 Ratio of employees who answered “yes” to the question, “Have you been exercising for two days a week or more for at least 30 minutes each time for over a year?”
*2 Ratio of employees who answered “yes” to the question, “In your daily life, do you walk or engage in an equivalent physical activity for at least one hour per day?”
*3 Ratio of employees who stated that they drink often or every day and that they drink the equivalent of two glasses of Japanese sake on days that they do drink.
*4 Ratio of employees who answered “no” to the question, “Do you eat dinner within two hours before going to bed three times a week or more?”
*5 Ratio of employees who answered “no” to the question, “Do you go without eating breakfast three times a week or more?”
*6 Ratio of employees who answered “normal” or “slow” to the question, “How fast do you eat compared with other people?”

Presenteeism ^*1 [DENSO Corporation]

*1 Refers to the lost productivity and work output that occurs when employees are not fully functioning in the workplace because of an illness, injury, or other condition.
*2 Work Limitations Questionnaire (WLQ): A questionnaire regarding the percentage of work hours and frequency in which employees do not perform their duties due to poor physical health.