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Communication Based on Mutual Trust and Responsibility

Basic Stance —Working to Ensure Long-Term, Stable Employment

DENSO believes that worksites where associates continue to work proactively with a sense of pride and a high level of motivation will lead to sustainable growth of the DENSO Group. Guided by this belief, we build good relationships with our employees through honest dialogue with them. We also hold discussions with our employees regarding improvements to working conditions, including not only working hours, holidays, and salaries, which are compliant with laws and regulations, but also maintaining a living wage and promoting efforts to reduce overtime hours. We are also taking steps to deepen the bonds of mutual trust and responsibility by creating a sense of organizational unity, enhancing each associate’s morale, and improving the workplace environment to make it a better place to work. In these ways, we strive to ensure long-term, stable employment.

Furthermore, we engage in these kinds of initiatives toward long-term, stable employment in accordance with the laws and regulations of each country and region by sharing information on these initiatives between our headquarters and each Group company.

Number of Associates by Region [DENSO Group]

  Fiscal 2017 Fiscal 2018 Fiscal 2019 Fiscal 2020 Fiscal 2021
Japan 66,540 68,136 76,770 77,589 75,068
Asia/Oceania 43,069 43,455 50,099 49,139 39,803
North America 22,173 21,852 25,126 25,117 20,634
Europe 16,290 14,905 16,688 16,254 13,122
Other regions 3,211 3,311 3,309 2,833 2,832
Total 151,283 151,659 171,992 170,932 151,459
Average Service Years, Retention Rate, and Turnover Rate [DENSO CORPORATION]
  Fiscal 2017 Fiscal 2018 Fiscal 2019 Fiscal 2020 Fiscal 2021
Average service years 22.07 years
male:
22.93 years
female:
16.18 years
22.14 years
male:
23.04 years
female:
16.20 years
21.76 years
male:
22.66 years
female:
16.07 years
21.67 years
male:
22.58 years
female:
16.08 years
21.69 years
male:
22.60 years
female:
16.41 years
Turnover rate *1 0.50%
male:
0.33%
female:
1.69%
0.55%
male:
0.40%
female:
1.53%
0.84%
male:
0.69%
female:
3.69%
0.78%
male:
0.68%
female:
2.55%
0.84%
male:
0.75%
female:
2.23%
Retention rate *2 97.64%
male:
97.72%
female:
97.32%
96.67%
male:
97.24%
female:
94.74%
97.76%
male:
97.55%
female:
98.45%
95.95%
male:
96.34%
female:
94.81%
88.79%
male:
88.34%
female:
90.23%

*1 Turnover rate: Resignation due to personal reasons
*2 Retention rate: Figures taken from turnover rate of associates in their third year since joining company (Average retention rate of listed companies: 82%)

Specific Initiatives

1. Creating channels for global communication

DENSO encourages active communication between managers and associates to ensure the mutual sharing and understanding of management policies, issues related to management, and issues related to the workplace environment, in addition to solving these issues. To realize this basic policy, we hold regular meetings and round-table conferences both Company-wide and at each individual workplace. We also work to promptly share information through the various channels for communication, such as messages from the CEO and in-house bulletin boards.

    • communication-img-briefing-session

      Employee briefing session on Company business plans (U.S.)

    • communication-img-Internal-promotional-material

      Internal promotional material (Thailand)

2. Initiatives to Improve Associate Satisfaction

In order to raise the overall level of satisfaction of associates, DENSO conducts associate morale surveys and ascertains associates’ motivation toward their work and level of satisfaction in terms of supervisors and the workplace. Feedback is provided to managers to encourage improvements in the workplace and is also utilized in consideration of human resource policies.

In addition, we hold regular events to encourage workplace unity, such as a Companywide sports festival and family day, in accordance with the conditions of each region and Group company. In doing so, we are working toward strengthening the bond between the Company and associates.
(The Companywide sports festival and family day for fiscal 2021 have been canceled due to the COVID-19 pandemic.)

    • communication-img-sports-festival

      Company-wide sports festival (DENSO CORPORATION [Japan]) 

    • communication-img-newyear-party

      New Year’s party (DIAT [Thailand])

3. Welfare Programs

Based on associates’ needs and the laws and customary practices of each country, DENSO is working to expand welfare programs that foster a comfortable workplace as well as improve the motivation of associates and support their lifestyles. For example, since 2007 DENSO CORPORATION has been introducing a selection-based welfare program called the DENSO Cafeteria Plan to meet diverse welfare needs. In addition, the Company has established new recreational facilities, cafeterias, and other facilities, as well as an asset building assistance program and a Group insurance system.

    • Employee cafeteria (China)

      Employee cafeteria (China)

    • Recreational facility (Japan)

      Recreational facility (Japan)

Future Initiatives

Sustainable growth of the DENSO Group is essential in continuing to secure long-term stable employment. By placing even more importance on communication with our associates and further reinforcing the bond of mutual trust and responsibility, both associates and we will make efforts together to realize growth and development of the DENSO Group.